Our team of Baking Experts is ready to help with your celebration, gift, or inquiry! Located in downtown Calgary at our Head Office, our friendly and knowledgeable team coordinates orders and inquiries for all locations (including Edmonton and Saskatoon!).

To place an order, modify an order, and for all inquires give us a call, send us an email or stop by your nearest Crave bakery. If we miss your call please leave us a message and we will call you back as soon as possible.

orderline, place an order, crave cupcakes


To begin your Crave order, please fill out the applicable order form below. Our order team will be in touch within 48 hours to confirm availability and make payment arrangements.

Please note: your order will not be placed until we have made payment arrangements over the phone.


Calgary: 403.270.2728
Edmonton: 780.409.8486
Saskatoon: 306.974.1497
Toll Free: 1.855.692.7283


Monday to Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 5:30 PM
Saturday 9:00 AM – 4:00 PM
Sunday 9:00 AM – 2:00 PM

To place an order we will need to confirm:

  • Your name and contact details
  • Date and time for pick up or delivery
  • Location for pick up
  • Details of your order including quantities and flavours
  • A credit card number (may be required for large or specialty orders)

48-hours is required to modify or cancel any cake, specialty cupcake or custom order. Modifications or cancellations to an order within 48 hours will be charged for the full amount of the order to the credit card provided at the time the order was taken.

  • We are happy to say that we can now take same-day cupcake orders!  For cookies, cakes and specialty cupcakes we require at least 48 hours notice (more notice is required for weekends, we book up quickly!).

We believe it’s best if cupcakes are served on the day they are baked. If you have leftovers or are picking your cupcakes up in advance of your event, they can be stored in their original packaging or in an airtight container. They will stay fresh in the refrigerator overnight or in the freezer for up to one month. To serve, simply allow the cupcakes or cake to return to room temperature.

Before serving, allow cupcakes and cakes to come back to room temperature if they have been in the freezer or the fridge.

All our buttercream icings are made with real butter. Please avoid exposing your cupcakes to direct sunlight, as it may melt the icing and/or affect the colour.


We offer delivery service in Calgary, Edmonton and Saskatoon! For any inquiries about our delivery service please contact our orderline. Delivery service is available Monday to Friday in all three cities.


Calgary short range delivery service
Downtown addresses | arrives between 9:30 and 12:30 | $12.00

Calgary mid range delivery service
Inner city addresses | arrives between 1:30 and 4:30 | $17.00

Calgary long range delivery service
Suburban addresses | arrives between 1:30 and 4:30 | $23.00


Most Addresses | regular service arrives before 2:00pm | $16.00
Most Addresses | rush service arrives before 12:00pm  | $22.00


Most Addresses | arrives between 10:00 and 12:00 or 1:00 and 4:00 | $13.00